The Royal Sands Resort & Spa, Cancun ∞ Discover spa retreats, reviews & deals for 2025

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About Resort

Blvd Kukulcan Km 13.5 No 32, Cancun, Mexico, 77500

“Situated just a short stroll from both the bustling First Avenue Designer mall and the serene La Isla shopping center, this hotel truly offers the best of both worlds!”view full review

The Royal Sands Resort & Spa offers a family-friendly all-inclusive experience with five-star luxury and a world-class spa. Featuring spacious suites and various activities to cater to all ages, this Cancun hotel ensures a memorable stay by the Caribbean Sea.

Rooms & Amenities

At The Royal Sands Resort & Spa, guests find spacious rooms with private terraces or balconies facing the sea, fully equipped kitchens, and first-class bathroom amenities. Each suite is designed for up to six guests, creating a comfortable retreat for families.

Dining & Activities

The resort offers a diverse dining experience with four restaurants, including traditional Mexican cuisine at Hacienda Sisal and international options at La Veranda. Guests can also enjoy poolside snacks, pizzas, and refreshing drinks at various bars.

Leisure & Recreation

Leisure activities abound at The Royal Sands with three large pools, including infinity pools, and an aqua park for children. Guests can engage in water sports, snorkeling, tennis, and golf, providing ample entertainment for all.

Services & Local Area

Services include a fully equipped gym, a spa offering wellness treatments, and a 24-hour front desk for assistance. The Royal Market on-site caters to shopping needs, while nearby attractions include Kukulcan Plaza and El Rey Archaeological Zone.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Junior Suite

Max:

2 persons

40 m²

Bed options:

2 Double beds

Shower

Coffee machine

room details

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Deluxe One Bedroom Suite

Max:

2 persons

88 m²

Bed options:

1 King-size bed and 1 Sofa bed

Shower

Coffee machine

room details

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Deluxe Two Bedroom Master Suite

Max:

2 persons

128 m²

Bed options:

1 King-size bed and 1 Sofa bed

Shower

Coffee machine

room details

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Price and Room Availability Calendar

Check availability and prices for your dates now!

Getting around

Explore a range of transportation options for your spa getaway

City Centre

Cancun 10.7 km

Airports

Cancun (CUN) 18.6 km

Isla Mujeres (ISJ) 30.8 km

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Spacious & Cozy Rooms

The room we stayed in was incredibly spacious and cozy, boasting a fantastic view of the beach. Although we ended up with two single beds instead of a matrimonial one, it was still comfortable enough for our needs. I appreciated the ample space for moving around and storing our belongings. Overall, the accommodations contributed significantly to our relaxing experience.

Grace1992. USA, 2024-02-15Read full review on

Delicious Dining Experiences

The dining options at the Royal Sands were impressive. The buffet had a tremendous variety of meals to choose from, and I particularly loved the themed dinner nights, especially the Mexican and Italian nights. The Hacienda Sisal was a standout for me, offering authentic Mexican cuisine that was simply mouth-watering. I can't wait to dine there again!

Ivor77. UK, 2024-03-29Read full review on

Relaxing Pool Atmosphere

The pools at Royal Sands were one of my favorite features. The larger pool was not only massive but beautifully designed, offering stunning views of the beach. It was easy to find lounge chairs, and I loved how there were both shady and sunny spots to choose from. The atmosphere was relaxing, perfect for unwinding after a day of activities.

Charlotte88. Canada, 2024-05-10Read full review on

Fun Kids Activities

The Royal Sands provided excellent amenities for children, including a kids club that offered a variety of activities. My kids loved participating in the pool games and crafts. It gave them a fun way to interact with other children while allowing my partner and me some much-needed downtime. The staff were great at engaging with the kids, ensuring they had a blast during our stay.

Guy45. Australia, 2024-07-21Read full review on

What’s included

General

Non-smoking rooms
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
24-hour security
Luggage storage
Private beach
Lift
Currency exchange
ATM/Cash machine
Hairdresser
Coffee shop
Smoke detectors

Sports & Fitness

Fitness centre
Tennis court
Billiard tables
Table tennis
Yoga class

Guest Parking

Cookware/ Kitchen utensils

Services

Paid airport shuttle
Room service
Housekeeping
Car hire
Laundry
Tours/Ticket assistance
Shops/Commercial services

Dining

In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Dinner

Children

Cots
Babysitting/Child services
Board games
Children's play area
Kids club
Game room

Spa & Leisure

Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Aqua park
Entertainment
Sun terrace
Spa & wellness centre
Jacuzzi
Manicure
Facial
Treatment room
Beauty treatment
Body wraps
Back massage
Full body massage
Foot massage
Pool with view
Make up services

Room features

Wi-Fi in rooms
Air conditioning
Mini-bar
Sitting area
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries

Self-catering

Cookware/ Kitchen utensils

Media

Flat-screen TV
AM/FM alarm clock

Location

Blvd Kukulcan Km 13.5 No 32, Cancun, Mexico, 77500

Map view

Blvd Kukulcan Km 13.5 No 32, Cancun, Mexico, 77500

City landmarks

Mall

La Isla Shopping Village

1.4 km

Museum

Museo Subacuatico de Arte

690 m

Beach

Playa Marlin

860 m

Aquarium

Interactive Aquarium

1.3 km

Museum

Mayan Museum of Cancun

2.8 km

Museum

Cancun Wax Museum

1.4 km

Landmark

Museo Sensorial del Tequila

1.3 km

Landmark

Yamil Lu'um Archeological Site

1.5 km

Landmark

Scorpion's Temple ruins

1.5 km

Landmark

Dolphinaris Cancun

820 m

Landmark

Marlin Beach

690 m

Night club

H Roof

730 m

Shopping Area

Fashion Harbour

1.3 km

Mall

La Madonna

1.3 km

Park

arte Garden

1.3 km

Landmark

Museo de Arte Popular Mexicano

2.4 km

Landmark

Extreme Games Cancun

1.6 km

Landmark

Parque Ventura Cancun

2.4 km

Landmark

Laguna Nichupte

2.7 km

Museum

Parque Maya Cancun

3.0 km

Landmark

Water Park at The Grand

3.1 km

Beach

Playa Delfines

4.4 km

Night club

Coco Bongo

4.4 km

Landmark

El Rey Archaeological Zone

4.4 km

Landmark

Cancun Convention Center

4.5 km

Beach

Chac Mool Beach

3.9 km

Nearby

CancunMexico

Avenida Kukulkan

480 m

Mall

Luxury Avenue

360 m

Mall

Kukulcan Plaza

350 m

Shopping Area

Luxury Avenue Cancun

350 m

Restaurants

Casa Rolandi

530 m

Avenida Kukulkan Km. 13.5 Marina Blue Ray

Cenacolo Zona Hotelera

510 m

Torre La Europea

La Veranda

690 m

Blvd Kuculcan The Royal Sands

Taboo Cancun

480 m

Blvd. Kukulcan Zona Hotelera Km 13.5

Ilios Greek Estiatorio Cancun

310 m

Blvd. Kukulcan

Tequila Grill

480 m

Kukulcan Plaza Kukulcan Plaza 2nd Level

Starbucks

650 m

Kukulkan

La Pizza

650 m

Hotelera Cancun Blvd. Kukulkan km 9.5 Zona Pasaje Turistico Plaza Dady-O Local B6

Ruth's Chris Steak House

580 m

Blvd. Kukulcan KM 13.5 Zona Hotelera

Reviews and Ratings

Feedback from previous guests about their experience.

4.5/5 based on 6187 reviews

#20 of 201 hotels in Cancun based on Tripadvisor

Grace

United Kingdom, January 2025

9.8/10

This resort is truly the best vacation spot I've ever experienced! The cleanliness was impressive, with staff constantly maintaining the area. The service was exceptional, especially from the bartenders at the pool bars who were friendly and attentive. I have no complaints about my stay; my family and I had an incredible time, and we'll definitely be returning for more unforgettable vacations.

Rooms

10.0

The rooms were perfect for a family of four and very private, which we appreciated. They were kept spotless throughout our stay.

Service

10.0

The service was outstanding, with every staff member being friendly and accommodating. Our maid was particularly attentive, responding promptly to our requests.

Location

9.0

The location was fantastic, with a free shuttle service connecting all the resorts, making it easy to explore. It's also conveniently close to the airport.

Dining

10.0

Dining at La Veranda was a highlight, with superb meals and a variety of choices. The sushi experience at the sand dollar was exceptional, and the service there was A++.

Facilities

10.0

The pool facilities were amazing, especially the swim-up bar. It was a great place to relax and enjoy the sunny days.

Nigel

United Kingdom, November 2024

9.0/10

I had a fantastic experience at this resort. The COVID-19 precautions made me feel safe from the moment I arrived. The staff were attentive and made my stay enjoyable, especially with the superb service around the pools. While the seaweed on the beach was a bit of a nuisance, it didn't ruin my vacation. The all-inclusive dining options were great too! Overall, I was very happy with my stay, but be prepared for some beach challenges.

Rooms

9.0

The room was comfortable and had a lovely ocean view. It included amenities like a fridge and a coffee maker, which I appreciated.

Service

10.0

Service was excellent with daily maid service. Special shout out to Samuel at La Veranda for going above and beyond!

Location

8.0

The resort's location was convenient, just a short distance from Playa del Carmen, making it easy to explore.

Dining

9.0

Dining options were diverse and delicious, especially loved the all-inclusive selections at Hacienda Sisal and others.

Facilities

9.0

The pools were excellent and well-maintained, providing a relaxing atmosphere to enjoy my vacation.

Excellent service

Seaweed on beach

Liam

United Kingdom, November 2024

8.6/10

Overall, I had a fantastic time at the Royal Sands. The resort offers stunning views and well-maintained grounds. The staff was generally welcoming, although I did experience some issues with the concierge regarding a timeshare pitch that was a bit too persistent for my taste. The dining options were good, especially the breakfast, but service could be slow at times, especially during busy periods. Despite these few hiccups, I found the resort to have great value for money, and I would consider returning.

Rooms

9.0

The rooms were spacious, comfortable, and clean, offering stunning views of the ocean from the balcony.

Service

7.0

The staff were accommodating, but the concierge experience was less than ideal due to pressure to attend a timeshare meeting.

Location

10.0

The resort's location is excellent, with easy access to the beach and a variety of restaurants nearby.

Dining

8.0

The breakfast was impressive with a variety of options, although service was a bit slow at times.

Facilities

9.0

The facilities were well-maintained and enjoyable, with plenty of space to relax by the pool or beach.

Frank

United Kingdom, October 2024

7.8/10

I had a lovely time at the Royal Sands, situated conveniently near the beach and several shops. The rooms were clean and surprisingly comfortable, although there were a few issues with beds and maintenance that could use some attention. The atmosphere at the resort was lively, yet I enjoyed the quieter spots by the smaller pool. The dining experience has some highs and lows, with fantastic breakfasts and some inconsistencies at the lunch and dinner options. All in all, it's a great family-friendly resort with good value for money though minor tweaks could elevate the experience.

Rooms

7.0

Our room was clean, spacious, and comfortable, but we found the beds too hard, and there were some maintenance oversights like a chirping smoke detector.

Service

8.0

Service staff were professional and welcoming, making our stay enjoyable; however, there were instances of slow responses from the concierge when we weren't interested in booking timeshare presentations.

Location

9.0

The location is fantastic, with easy access to malls and restaurants, making everything very convenient.

Dining

7.0

Breakfast was outstanding, but lunch and dinner had some room for improvement, particularly with temperature and presentation; the buffet wasn't always impressive.

Facilities

8.0

The pool areas were well-maintained, providing a good mix of activity and relaxation; the overall resort amenities added to our experience.

Clean and spacious rooms

Hard beds

Sawyer

United Kingdom, September 2024

9.0/10

My stay at the Royal Sands was absolutely wonderful! The staff was incredibly friendly, and the amenities were top-notch, making for a fantastic family vacation. The rooms were spacious and offered stunning oceanfront views, though we opted out of the all-inclusive package. While everything else exceeded expectations, the dining options could use a little variety. Overall, it's a beautiful place for a family getaway.

Rooms

9.0

Our room was spacious and had everything we needed, along with a beautiful oceanfront view.

Service

10.0

The staff members were among the friendliest I've encountered at any hotel.

Location

10.0

The location was just beautiful, with easy access to local nightlife and shopping options.

Dining

7.0

While the dining was generally good, I found the breakfast options could be improved and felt a bit repetitive.