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From329US$ /night
Check-in
21Apr2025Select date
Check-out
22Apr2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About Resort

Blvd Kukulcan Km 13.5 No 32, Cancun, Mexico, 77500
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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Junior Suite
Max:
2 persons
435 sq. feet 
Bed options:
2 Double beds
Shower
Coffee machine
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Beachfront Junior Suite
Max:
2 persons
435 sq. feet 
Bed options:
2 Double beds
Shower
Coffee machine
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Deluxe One-Bedroom King Suite
Max:
2 persons
950 sq. feet 
Bed options:
1 King Size Bed
Shower
Coffee machine
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Getting around

Explore a range of transportation options for your spa getaway

City Center
Cancun 6.7 mi
Airports
Cancun (CUN) 11.6 mi
Isla Mujeres (ISJ) 19.1 mi

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences
What’s included

General

  • Non-smoking rooms
  • Free Wi-Fi in public areas
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Baggage storage
  • Private beach
  • Elevator
  • Currency exchange
  • ATM/Cash machine

Sports & Fitness

  • Fitness center
  • Water sports
  • Tennis court
  • Golf course
  • Yoga class

Guest Parking

  • Cookware/ Kitchen utensils

Services

  • Paid airport shuttle
  • Room service
  • Car rental
  • Laundry
  • Tours/Ticket assistance
  • Stores/Commercial services

Dining

  • Restaurant
  • Snack bar
  • Bar/ Lounge area

Children

  • Cribs
  • Babysitting/Child services
  • Board games
  • Water slides
  • Children's play area
  • Kids club
  • Game room

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Entertainment
  • Sun terrace
  • Garden area
  • Spa & wellness center
  • Sauna
  • Jacuzzi
  • Facial
  • Treatment room
  • Beauty treatment
  • Body wraps
  • Back massage
  • Full body massage
  • Foot massage

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Terrace
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Cookware/ Kitchen utensils

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Location

Blvd Kukulcan Km 13.5 No 32, Cancun, Mexico, 77500
Map view
street view
Blvd Kukulcan Km 13.5 No 32, Cancun, Mexico, 77500
Nearby
CancunMexico
Avenida Kukulkan
1600 ft
Mall
Luxury Avenue
1200 ft
Mall
Kukulcan Plaza
1200 ft
Shopping Area
Luxury Avenue Cancun
1200 ft
Restaurants
Hacienda Sisal
500 ft
Blvd Kukulcan 32 Between Kukulcan Plaza & The Royal Sands & Spa
Casa Rolandi
1800 ft
Avenida Kukulkan Km. 13.5 Marina Blue Ray
Cenacolo Zona Hotelera
1700 ft
Torre La Europea
Taboo Cancun
1600 ft
Blvd. Kukulcan Zona Hotelera Km 13.5
Ilios Greek Estiatorio Cancun
1100 ft
Blvd. Kukulcan
Tequila Grill
1600 ft
Kukulcan Plaza Kukulcan Plaza 2nd Level
Starbucks
2200 ft
Kukulkan
La Pizza
2200 ft
Hotelera Cancun Blvd. Kukulkan km 9.5 Zona Pasaje Turistico Plaza Dady-O Local B6
El Cafe Mexicano
2200 ft
Hotel Ritz Carlton Calle Retorno Del Rey 36 Retorno del Rey #36
Casitas
2200 ft
Calle Retorno Del Rey # 36 Zona Hotelera
Lobby Lounge at Ritz Carlton Cancun
2300 ft
The Ritz-Carlton

Reviews and Ratings <br />

Feedback from previous guests about their experience.
88%
loved the resort and would return for another relaxing stay
Excellent service
Beautiful pools
Seaweed on beach
Taxi costs
8.8/10
Great
Rooms
8.8
Location
9.2
Service
9.0
Dining
8.2
Guest reviews
8.8/10
based on 5 reviews
4.5/5 based on 6187 reviews
8.1
8.1/10 based on 303 reviews
#20 of 201 hotels in Cancun based on Tripadvisor
Grace
United Kingdom, January  2025
9.8/10

This resort is truly the best vacation spot I've ever experienced! The cleanliness was impressive, with staff constantly maintaining the area. The service was exceptional, especially from the bartenders at the pool bars who were friendly and attentive. I have no complaints about my stay; my family and I had an incredible time, and we'll definitely be returning for more unforgettable vacations.

Rooms
10.0
The rooms were perfect for a family of four and very private, which we appreciated. They were kept spotless throughout our stay.
Service
10.0
The service was outstanding, with every staff member being friendly and accommodating. Our maid was particularly attentive, responding promptly to our requests.
Location
9.0
The location was fantastic, with a free shuttle service connecting all the resorts, making it easy to explore. It's also conveniently close to the airport.
Dining
10.0
Dining at La Veranda was a highlight, with superb meals and a variety of choices. The sushi experience at the sand dollar was exceptional, and the service there was A++.
Facilities
10.0
The pool facilities were amazing, especially the swim-up bar. It was a great place to relax and enjoy the sunny days.
Nigel
United Kingdom, November  2024
9.0/10

I had a fantastic experience at this resort. The COVID-19 precautions made me feel safe from the moment I arrived. The staff were attentive and made my stay enjoyable, especially with the superb service around the pools. While the seaweed on the beach was a bit of a nuisance, it didn't ruin my vacation. The all-inclusive dining options were great too! Overall, I was very happy with my stay, but be prepared for some beach challenges.

Rooms
9.0
The room was comfortable and had a lovely ocean view. It included amenities like a fridge and a coffee maker, which I appreciated.
Service
10.0
Service was excellent with daily maid service. Special shout out to Samuel at La Veranda for going above and beyond!
Location
8.0
The resort's location was convenient, just a short distance from Playa del Carmen, making it easy to explore.
Dining
9.0
Dining options were diverse and delicious, especially loved the all-inclusive selections at Hacienda Sisal and others.
Facilities
9.0
The pools were excellent and well-maintained, providing a relaxing atmosphere to enjoy my vacation.
Excellent service
Seaweed on beach
Liam
United Kingdom, November  2024
8.6/10

Overall, I had a fantastic time at the Royal Sands. The resort offers stunning views and well-maintained grounds. The staff was generally welcoming, although I did experience some issues with the concierge regarding a timeshare pitch that was a bit too persistent for my taste. The dining options were good, especially the breakfast, but service could be slow at times, especially during busy periods. Despite these few hiccups, I found the resort to have great value for money, and I would consider returning.

Rooms
9.0
The rooms were spacious, comfortable, and clean, offering stunning views of the ocean from the balcony.
Service
7.0
The staff were accommodating, but the concierge experience was less than ideal due to pressure to attend a timeshare meeting.
Location
10.0
The resort's location is excellent, with easy access to the beach and a variety of restaurants nearby.
Dining
8.0
The breakfast was impressive with a variety of options, although service was a bit slow at times.
Facilities
9.0
The facilities were well-maintained and enjoyable, with plenty of space to relax by the pool or beach.
Frank
United Kingdom, October  2024
7.8/10

I had a lovely time at the Royal Sands, situated conveniently near the beach and several shops. The rooms were clean and surprisingly comfortable, although there were a few issues with beds and maintenance that could use some attention. The atmosphere at the resort was lively, yet I enjoyed the quieter spots by the smaller pool. The dining experience has some highs and lows, with fantastic breakfasts and some inconsistencies at the lunch and dinner options. All in all, it's a great family-friendly resort with good value for money though minor tweaks could elevate the experience.

Rooms
7.0
Our room was clean, spacious, and comfortable, but we found the beds too hard, and there were some maintenance oversights like a chirping smoke detector.
Service
8.0
Service staff were professional and welcoming, making our stay enjoyable; however, there were instances of slow responses from the concierge when we weren't interested in booking timeshare presentations.
Location
9.0
The location is fantastic, with easy access to malls and restaurants, making everything very convenient.
Dining
7.0
Breakfast was outstanding, but lunch and dinner had some room for improvement, particularly with temperature and presentation; the buffet wasn’t always impressive.
Facilities
8.0
The pool areas were well-maintained, providing a good mix of activity and relaxation; the overall resort amenities added to our experience.
Clean and spacious rooms
Hard beds
Sawyer
United Kingdom, September  2024
9.0/10

My stay at the Royal Sands was absolutely wonderful! The staff was incredibly friendly, and the amenities were top-notch, making for a fantastic family vacation. The rooms were spacious and offered stunning oceanfront views, though we opted out of the all-inclusive package. While everything else exceeded expectations, the dining options could use a little variety. Overall, it's a beautiful place for a family getaway.

Rooms
9.0
Our room was spacious and had everything we needed, along with a beautiful oceanfront view.
Service
10.0
The staff members were among the friendliest I've encountered at any hotel.
Location
10.0
The location was just beautiful, with easy access to local nightlife and shopping options.
Dining
7.0
While the dining was generally good, I found the breakfast options could be improved and felt a bit repetitive.
Facilities
9.0
The facilities were clean and well-maintained, with a fantastic pool area.
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Check-in
21Apr2025Select date
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22Apr2025Select date
Rooms and Guests2 Guests, 1 Room